HPE Foundation Care - Extended Warranty - 3 Year - Warranty
9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor - Physical, Electronic
About This Product
Overview
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Benefits
HPE Foundation Care 24x7 Service
Features
Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
Firmware updates for selected products
Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products
- Protects from breakdown after the manufacturers warranty expires
- Remote Diagnosis service included to resolve your problems
- On-site service location for your convenience and ease of operation
- Physical service sub type for better usability and increased efficiency
- Parts and labor service characteristics allow reliable maintenance with added usability
- Next Business Day - Onsite Repair service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum dependability and accurate results
Quick Specifications
- Service Name
- Foundation Care - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Sub Type
- Physical Electronic
- Service Description
- 9x5xNext Business Day
- Provided Support
- Remote Diagnosis Repair Defective Media Retention New Releases Update Phone Support Parts Replacement Web Knowledge Base Access
- Service Response Time
- Next Business Day - Onsite Repair
- Service Location
- On-site