HPE Proactive Care - Extended Warranty - 4 Year - Warranty
9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor - Physical, Electronic
About This Product
Overview
Overview
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.
Benefits
HPE Technical Account Manager (TAM)
Firmware and Software Version Report and Recommendations
Enhanced call handling
- Warranty offers maximum support and maintenance efficiency with added usability
- Features phone support service for dependable efficiency with peace of mind
- Get valuable support at your doorstep without traveling one bit
- Physical service sub type offers great flexibility in scheduling work hours, locations and assignments with maximum dependability
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- Next Business Day - Parts & Labor service response time for timely completion with increased dependability
- 4 Year service duration to ensure maximum dependability and accurate results
Quick Specifications
- Service Name
- Proactive Care - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Sub Type
- Physical Electronic
- Service Description
- 9x5xNext Business Day
- Provided Support
- Phone Support Repair Parts Replacement Technical Account Manager Firmware Updates Software Update
- Service Response Time
- Next Business Day - Parts & Labor
- Service Location
- On-site