HPE Foundation Care - 3 Year - Warranty

Manufacturer: Hewlett Packard Enterprise
Mfr. Part: HC8C2E

24 x 7 x 4 Hour - Exchange - Electronic, Physical

HPE Foundation Care - 3 Year - Warranty

About This Product

Overview

Overview

HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

Benefits

May contribute to improved system performance and reduced downtime

Allows your IT resources to stay focused on their core tasks and priorities

  • Supports planning for the future of your equipment by offering extended coverage that helps you manage long?term protection needs
  • Electronic service sub type provides an alternative communication channel intended to support consistent access to service-related assistance
  • Features replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 4 Hour - Hardware Support service response time helps accommodate service needs within the defined response window
  • 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval

Quick Specifications

Service Name
Foundation Care
Product Type
Warranty
Service Main Type
Exchange
Service Sub Type
Electronic Physical
Service Description
24x7x4 Hour
Provided Support
Replacement Phone Support
Service Response Time
4 Hour - Hardware Support
Service Duration
3 Year