HPE Proactive Care - Extended Warranty - 3 Year - Warranty
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical
About This Product
Overview
Overview
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.
Benefits
Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Offers extensive protection against the unexpected repair/replacement costs
- Repair service included to resolve your problems
- On-site service location for better reliability and ensure maximum productivity
- Electronic and Physical service sub type for better reliability and ensure maximum productivity
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- 4 Hour - Hardware Support service response time for better accommodation with maximum reliability
- 3 Year service duration to ensure maximum dependability and accurate results
Quick Specifications
- Service Name
- Proactive Care - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Description
- 24x7x4 Hour
- Provided Support
- Repair Parts Replacement Phone Support New Releases Update Web Knowledge Base Access Remote Diagnosis Web Support Technical Account Manager
- Service Response Time
- 4 Hour - Hardware Support
- Service Location
- On-site