HPE Proactive Care - Extended Warranty - 5 Year - Warranty
24 x 7 x 4 - On-site - Maintenance - Parts & Labor - Electronic and Physical
About This Product
Overview
Overview
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.
Benefits
Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Offers extensive protection against the unexpected repair/replacement costs
- Features remote diagnosis service that helps you handle any mishaps
- On-site support helps youlimit any downtime to the absolute minimum
- Electronic and Physical service sub type for your convenience and ease of operation
- Parts & Labor service characteristics for better usability and increased efficiency
- 4 Hour - Hardware Support service response time for your convenience with maximum efficiency
- 5 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Proactive Care - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Description
- 24x7x4
- Provided Support
- Remote Diagnosis Web Knowledge Base Access New Releases Update Phone Support Web Support Technical Account Manager Parts Replacement Repair
- Service Response Time
- 4 Hour - Hardware Support
- Service Location
- On-site