HPE Foundation Care Software Support - Extended Warranty - 5 Year - Warranty

Manufacturer: Hewlett Packard Enterprise
Mfr. Part: HD0R6E

24 x 7 x 2 Hour - Technical - Electronic and Physical

HPE Foundation Care Software Support - Extended Warranty - 5 Year - Warranty

About This Product

Overview

Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Benefits

HPE Foundation Care 24x7 Service

  • Offers extensive protection against the unexpected repair/replacement costs
  • Features email support service for dependable efficiency with peace of mind
  • Electronic and Physical service sub type for your convenience and ease of operation
  • 2 Hour - Phone Support service response time for your convenience with maximum efficiency
  • 5 Year service duration to ensure maximum dependability and accurate results

Quick Specifications

Service Name
Foundation Care Software Support - Extended Warranty
Product Type
Warranty
Service Main Type
Technical
Service Sub Type
Electronic and Physical
Service Description
24x7x2 Hour
Provided Support
Email Support Phone Support Fax-On-Demand Web Knowledge Base Access New Releases Update Software Support
Service Response Time
2 Hour - Phone Support
Service Duration
5 Year