HPE Foundation Care - 5 Year - Warranty

Manufacturer: Hewlett Packard Enterprise
Mfr. Part: HD1C0E

24 x 7 x 2 Hour - Technical - Electronic

HPE Foundation Care - 5 Year - Warranty

About This Product

Overview

Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Benefits

HPE Foundation Care 24x7 Service

  • Protects from breakdown after the manufacturer?s warranty expires
  • Features phone support service that helps you handle any mishaps
  • Electronic service sub type for better usability and increased efficiency
  • 2 Hour - Software Support service response time for better accommodation with maximum reliability
  • 5 Year service duration to ensure maximum efficiency and precise results

Quick Specifications

Service Name
Foundation Care
Product Type
Warranty
Service Main Type
Technical
Service Sub Type
Electronic
Service Description
24x7x2 Hour
Provided Support
Phone Support Software Support
Service Response Time
2 Hour - Software Support
Service Duration
5 Year