HPE Foundation Care - Extended Warranty - 5 Year - Warranty
9 x 5 x Next Business Day - Service Depot - Exchange - Electronic and Physical
About This Product
Overview
Overview
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
Benefits
May contribute to improved system performance and reduced downtime
- Offers protection that helps manage unexpected repair or replacement costs by extending coverage
- Electronic and Physical defines the service sub type intended to keep service access straightforward and support efficient
- Replacement service is included to assist you with resolving issues and address problems through the available support features
- Next Business Day - Hardware Support service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 5 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- Foundation Care - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Description
- 9x5xNext Business Day
- Provided Support
- Replacement Phone Support Remote Diagnosis New Releases Update Web Knowledge Base Access
- Service Response Time
- Next Business Day - Hardware Support
- Service Location
- Service Depot