HPE Proactive Care - 3 Year - Warranty

Manufacturer: Hewlett Packard Enterprise
Mfr. Part: HG6W8E

24 x 7 x 2 Hour - Technical - Electronic

HPE Proactive Care - 3 Year - Warranty

About This Product

Overview

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.

Benefits

To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish

  • Warranty offers a dependable assurance solution with maximum productivity
  • Features software support service for dependable efficiency with peace of mind
  • Electronic service sub type makes it easier to categorize and track your concerns and tackle issues with maximum reliability
  • 2 Hour - SW Support service response time for timely completion with increased dependability
  • 3 Year service duration to ensure maximum dependability and accurate results

Quick Specifications

Service Name
Proactive Care
Product Type
Warranty
Service Main Type
Technical
Service Sub Type
Electronic
Service Description
24x7x2 Hour
Provided Support
Software Support Phone Support Technical Account Manager
Service Response Time
2 Hour - SW Support
Service Duration
3 Year