HPE Foundation Care - Extended Warranty - 1 Year - Warranty

Manufacturer: Hewlett Packard Enterprise
Mfr. Part: HK5Y1E

24 x 7 x 4 Hour - Service Depot - Exchange - Physical, Electronic

HPE Foundation Care - Extended Warranty - 1 Year - Warranty

About This Product

Overview

HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

  • Offers protection that helps manage unexpected repair or replacement costs by extending coverage
  • Physical service sub type assists with hands-on tasks that help progress project work within planned timelines under the service framework
  • Features replacement service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • 4 Hour - Replacement service response time helps accommodate service needs within the defined response window
  • 1 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues

Quick Specifications

Service Name
Foundation Care - Extended Warranty
Product Type
Warranty
Service Main Type
Exchange
Service Sub Type
Physical Electronic
Service Description
24x7x4 Hour
Provided Support
Replacement Phone Support Remote Diagnosis New Releases Update
Service Response Time
4 Hour - Replacement
Service Location
Service Depot