HPE Foundation Care - Extended Warranty - 5 Year - Warranty
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Physical, Electronic
About This Product
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
- Offers protection that helps manage unexpected repair or replacement costs by extending coverage
- Physical service sub type supports scheduling flexibility for work carried out on site, helping align tasks with available service arrangements
- Features parts replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Parts and labor service characteristics outline the support included for maintenance tasks, helping manage upkeep within the service coverage
- 4 Hour - Parts and Labor service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 5 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- Foundation Care - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Sub Type
- Physical Electronic
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement Repair Phone Support Remote Diagnosis Web Knowledge Base Access New Releases Update
- Service Response Time
- 4 Hour - Parts and Labor
- Service Location
- On-site