HPE Foundation Care - Extended Warranty - 1 Year - Warranty
9 x 5 x Next Business Day - Service Depot - Exchange - Physical, Electronic
About This Product
Overview
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
- Supports planning for the future of your equipment by offering extended coverage that helps you manage long?term protection needs
- Physical service sub type supports scheduling flexibility for work carried out on site, helping align tasks with available service arrangements
- Features replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Next Business Day - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 1 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- Foundation Care - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Exchange
- Service Sub Type
- Physical Electronic
- Service Description
- 9x5xNext Business Day
- Provided Support
- Replacement Phone Support Remote Diagnosis Web Knowledge Base Access New Releases Update
- Service Response Time
- Next Business Day - Replacement
- Service Location
- Service Depot