HPE Proactive Care With Defective Media Retention - 3 Year - Warranty

Manufacturer: Hewlett Packard Enterprise
Mfr. Part: HK9Q5E

24 x 7 x 4 Hour - On-site - Technical

HPE Proactive Care With Defective Media Retention - 3 Year - Warranty

About This Product

Overview

Overview

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.

Benefits

Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish

  • Warranty offers maximum support and maintenance efficiency with added usability
  • Defective Media Retention service included to resolve your problems
  • On-site support provides fast and easy approach to solve the issues
  • 4 Hour - Defective Media Retention service response time for your convenience with maximum efficiency
  • 3 Year service duration to ensure maximum efficiency and precise results

Quick Specifications

Service Name
Proactive Care With Defective Media Retention
Product Type
Warranty
Service Main Type
Technical
Service Description
24x7x4 Hour
Provided Support
Defective Media Retention Phone Support Technical Account Manager
Service Response Time
4 Hour - Defective Media Retention
Service Location
On-site
Service Duration
3 Year