HPE Foundation Care with Comprehensive Defective Media Retention - Extended Warranty - 1 Year - Warranty

Manufacturer: Hewlett Packard Enterprise
Mfr. Part: HL5X5E

9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor

HPE Foundation Care with Comprehensive Defective Media Retention - Extended Warranty - 1 Year - Warranty

About This Product

Overview

Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Benefits

HPE Foundation Care NBD Service

  • Protects from breakdown after the manufacturers warranty expires
  • Features parts replacement service that helps you handle any mishaps
  • On-site service location for better reliability and ensure maximum productivity
  • Parts and labor service characteristics help minimize inventory costs with maximum dependability
  • Next Business Day - Parts & Labor service response time for your convenience with maximum efficiency
  • 1 Year service duration to ensure maximum efficiency and precise results

Quick Specifications

Service Name
Foundation Care with Comprehensive Defective Media Retention - Extended Warranty
Product Type
Warranty
Service Main Type
Maintenance
Service Description
9x5xNext Business Day
Provided Support
Parts Replacement Phone Support Remote Diagnosis New Releases Update Web Knowledge Base Access Repair Comprehensive Defective Material Retention
Service Response Time
Next Business Day - Parts & Labor
Service Location
On-site
Service Duration
1 Year