HPE Foundation Care Exchange - 3 Year - Warranty
24 x 7 x 4 Hour - On-site - Exchange
About This Product
Overview
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support for HPE Networking products provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available. In addition, HPE Foundation Care Exchange provides electronic access to related product and support information, enabling any member of your IT staff to locate commercially available essential
- Supports planning for the future of your equipment by offering extended coverage that helps you manage long?term protection needs
- Features replacement service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- 4 Hour - Replacement service response time helps accommodate service needs within the defined response window
- 3 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Foundation Care Exchange
- Product Type
- Warranty
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Replacement Phone Support
- Service Response Time
- 4 Hour - Replacement
- Service Location
- On-site
- Service Duration
- 3 Year