HPE Foundation Care - 3 Year - Warranty
24 x 7 x 4 Hour - On-site - Maintenance - Labor - Physical, Electronic
About This Product
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
- Enhance the value of your equipment by purchasing extended warranty
- Features remote diagnosis service that helps you handle any mishaps
- On-site service location for better reliability and ensure maximum productivity
- Physical service sub type for better reliability and ensure maximum productivity
- Labor service characteristics for better usability and increased efficiency
- 4 Hour - Repair service response time for your convenience with maximum efficiency
- 3 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- Foundation Care
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Sub Type
- Physical Electronic
- Service Description
- 24x7x4 Hour
- Provided Support
- Remote Diagnosis Software Support Repair Phone Support Collaborative Call Management
- Service Response Time
- 4 Hour - Repair
- Service Location
- On-site