HPE Proactive Care with Defective Media Retention - Post Warranty - 1 Year - Warranty

Manufacturer: Hewlett Packard Enterprise
Mfr. Part: HP0K2PE

24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Physical, Electronic

HPE Proactive Care with Defective Media Retention - Post Warranty - 1 Year - Warranty

About This Product

Overview

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.

  • Enhance the value of your equipment by purchasing extended warranty
  • Parts Replacement service included to resolve your problems
  • On-site service location for your convenience and ease of operation
  • Physical service sub type offers increased productivity with a hands-on approach to getting projects done on a timely basis
  • Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
  • 4 Hour - Parts and Labor service response time for your convenience with maximum efficiency
  • 1 Year service duration to ensure maximum productivity and deliver timely results

Quick Specifications

Service Name
Proactive Care with Defective Media Retention - Post Warranty
Product Type
Warranty
Service Main Type
Maintenance
Service Sub Type
Physical Electronic
Service Description
24x7x4 Hour
Provided Support
Parts Replacement Repair Phone Support Remote Diagnosis Web Knowledge Base Access New Releases Update Defective Media Retention
Service Response Time
4 Hour - Parts and Labor
Service Location
On-site