HPE Foundation Care Exchange - Renewal - 1 Year - Warranty

Manufacturer: Hewlett Packard Enterprise
Mfr. Part: HP3A5PE

24 x 7 x 4 Hour - On-site - Exchange

HPE Foundation Care Exchange - Renewal - 1 Year - Warranty

About This Product

Overview

HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support for HPE Networking products provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available. In addition, HPE Foundation Care Exchange provides electronic access to related product and support information, enabling any member of your IT staff to locate commercially available essential information.

  • Offers protection that helps manage unexpected repair or replacement costs by extending coverage
  • Features replacement service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • 4 Hour - Replacement service response time for convenient and efficient handling of service needs
  • 1 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
  • On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point

Quick Specifications

Service Name
Foundation Care Exchange - Renewal
Product Type
Warranty
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Replacement Phone Support
Service Response Time
4 Hour - Replacement
Service Location
On-site
Service Duration
1 Year