HPE Foundation Care - Renewal - 1 Year - Warranty
24 x 7 x 4 Hour - On-site - Technical - Electronic and Physical
About This Product
Overview
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Benefits
HPE Foundation Care NBD Service
- Purchasing an extended warranty helps maintain the value of your equipment over time by continuing coverage beyond the initial warranty period
- Electronic and Physical identifies the service sub type to support reliable operation and help maintain consistent performance
- Phone Support service is included to assist you with resolving issues and address problems through the available support features
- 4 Hour - Hardware Support service response time helps accommodate service needs within the defined response window
- 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Foundation Care - Renewal
- Product Type
- Warranty
- Service Main Type
- Technical
- Service Sub Type
- Electronic and Physical
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Hardware Support
- Service Response Time
- 4 Hour - Hardware Support
- Service Location
- On-site