HPE Foundation Care Exchange - Post Warranty - 1 Year - Warranty
On-site - Exchange
About This Product
Overview
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support for HPE Networking products provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available. In addition, HPE Foundation Care Exchange provides electronic access to related product and support information, enabling any member of your IT staff to locate commercially available essential information.
- Provides continued coverage after the manufacturers warranty ends, helping protect the equipment from issues that may occur later
- Features replacement service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Next Business Day - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- Foundation Care Exchange - Post Warranty
- Product Type
- Warranty
- Service Main Type
- Exchange
- Provided Support
- Replacement
- Service Response Time
- Next Business Day - Replacement
- Service Location
- On-site
- Service Duration
- 1 Year