HPE Proactive Care - Post Warranty - 1 Year - Warranty
24 x 7 x Next Business Day - On-site - Maintenance - Parts & Labor
About This Product
Overview
Overview
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.
Benefits
Recommendations for firmware version and software patching on supported products
- Protects from breakdown after the manufacturers warranty expires
- Features phone support service that helps you handle any mishaps
- On-site service location for better reliability and ensure maximum productivity
- Parts and labor service characteristics allow reliable maintenance with added usability
- Next Business Day - Parts & Labor service response time for your convenience with maximum efficiency
- 1 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- Proactive Care - Post Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 24x7xNext Business Day
- Provided Support
- Phone Support Remote Diagnosis New Releases Update Repair Parts Replacement Web Knowledge Base Access Technical Account Manager
- Service Response Time
- Next Business Day - Parts & Labor
- Service Location
- On-site
- Service Duration
- 1 Year