HPE Foundation Care with Comprehensive Defective Material Retention - Extended Warranty - 3 Year - Warranty
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor
About This Product
Overview
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Benefits
HPE Foundation Care NBD Service
- Offers protection that helps manage unexpected repair or replacement costs by extending coverage
- Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
- Parts and labor service characteristics outline the support included for maintenance tasks, helping manage upkeep within the service coverage
- 4 Hour - Parts and labour service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- Foundation Care with Comprehensive Defective Material Retention - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement Repair New Releases Update Web Knowledge Base Access Phone Support Remote Diagnosis Comprehensive Defective Material Retention
- Service Response Time
- 4 Hour - Parts and labour
- Service Location
- On-site
- Service Duration
- 3 Year