HPE Foundation Care Hardware Service - Extended Warranty - 3 Year - Warranty
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor
About This Product
Overview
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Benefits
HPE Foundation Care NBD Service
- Provides continued coverage after the manufacturers warranty ends, helping protect the equipment from issues that may occur later
- Features parts replacement service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Parts and labor service characteristics describe the support available for maintenance needs, helping manage repair tasks under the service plan
- 4 Hour - Parts and labour service response time helps accommodate service needs within the defined response window
- 3 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service
Quick Specifications
- Service Name
- Foundation Care Hardware Service - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement Repair New Releases Update Web Knowledge Base Access Phone Support Remote Diagnosis
- Service Response Time
- 4 Hour - Parts and labour
- Service Location
- On-site
- Service Duration
- 3 Year