HPE Foundation Care - Extended Warranty - 5 Year - Warranty
9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor
About This Product
Overview
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Benefits
HPE Foundation Care NBD Service
- Supports planning for the future of your equipment by offering extended coverage that helps you manage long?term protection needs
- Features parts replacement service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Parts and labor service characteristics describe the support available for maintenance needs, helping manage repair tasks under the service plan
- Next Business Day - Parts and Labour service response time helps accommodate service needs within the defined response window
- 5 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- Foundation Care - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 9x5xNext Business Day
- Provided Support
- Parts Replacement Repair Phone Support Remote Diagnosis Web Knowledge Base Access New Releases Update
- Service Response Time
- Next Business Day - Parts and Labour
- Service Location
- On-site
- Service Duration
- 5 Year