HPE Foundation Care - Post Warranty (Renewal) - 1 Year - Warranty
24 x 7 x 4 Hour - Service Depot - Exchange
About This Product
Overview
Overview
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
Benefits
May contribute to improved system performance and reduced downtime
- Supports planning for the future of your equipment by offering extended coverage that helps you manage long?term protection needs
- Features replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 4 Hour - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- Foundation Care - Post Warranty (Renewal)
- Product Type
- Warranty
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Replacement Remote Diagnosis Phone Support New Releases Update
- Service Response Time
- 4 Hour - Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year