HPE Foundation Care - Post Warranty (Renewal) - 1 Year - Warranty
9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor
About This Product
Overview
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Benefits
HPE Foundation Care NBD Service
- Supports planning for the future of your equipment by offering extended coverage that helps you manage long?term protection needs
- Features repair service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Parts and labor service characteristics describe the support available for maintenance needs, helping manage repair tasks under the service plan
- Next Business Day - Parts & Labor service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Foundation Care - Post Warranty (Renewal)
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 9x5xNext Business Day
- Provided Support
- Repair Parts Replacement Phone Support Remote Diagnosis Web Knowledge Base Access New Releases Update
- Service Response Time
- Next Business Day - Parts & Labor
- Service Location
- On-site
- Service Duration
- 1 Year