HPE Foundation Care Call-To-Repair with Defective Media Retention - Post Warranty - 1 Year - Warranty
24 x 7 x 6 Hour - On-site - Maintenance - Parts & Labor
About This Product
Overview
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Benefits
HPE Foundation Care NBD Service
- Warranty offers a dependable assurance solution with maximum productivity
- Phone Support service included to resolve your problems
- On-site service location for your convenience and ease of operation
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- 6 Hour - Call to Repair service response time for your convenience with maximum efficiency
- 1 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- Foundation Care Call-To-Repair with Defective Media Retention - Post Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 24x7x6 Hour
- Provided Support
- Phone Support Repair Remote Diagnosis New Releases Update Web Knowledge Base Access Defective Media Retention Parts Replacement
- Service Response Time
- 6 Hour - Call to Repair
- Service Location
- On-site
- Service Duration
- 1 Year