Juniper Partner Support Services Specialization (PSS) - Service
Technical
About This Product
Overview
Partner Support Services Specialization (PSS)
Juniper Support Services Partners deliver their brand of technical support and services to Customers, enhanced by leveraging Juniper's support infrastructure, the Juniper Technical Assistance Center (JTAC), and special Juniper service and support offerings available only to Support Services Partners. When Customers experience a networking issue or problem, they call the Support Services Partner for a speedy resolution.
Juniper Support Services Partners possess a Network Operations Center (NOC) and/or a Security Operations Center (SOC), have deep technical resources, local knowledge and resources, with the technical expertise and dedication to drive excellence for all Customer networking solutions. Support Services Partners are required to make a significant investment in service infrastructure, people, process, tools, certifications, and education.
The strengths and value of the Juniper Support Services Partners includes, but is not limited to:
- Multi-vendor/Multi product Support
- Experts in Compliance and Risk Mitigation
- Local parts to enhance Service Levels
- Asset tracking and management
- Local resources for rapid onsite support
- Keeps your system optimally maintained with a predictable total cost of ownership
- Next Day service response time for your convenience with maximum efficiency
Quick Specifications
- Service Name
- Partner Support Services Specialization (PSS)
- Product Type
- Service
- Service Main Type
- Technical
- Service Response Time
- Next Day