Juniper Partner Support Service - Service

Manufacturer: Juniper Networks, Inc
Mfr. Part: PAR-NDCE-ACX73-16Y

24 x 7 x Next Day - On-site - Exchange - Parts

Juniper Partner Support Service - Service

About This Product

Overview

As a valued Juniper Networks Support Services Specialist:

  • Would you like to reduce your current software and hardware support costs?
  • Are you interested in minimizing your customers' support costs?
  • Would you like to offer more service value to your customers?
  • Is reducing your engineers' learning curve a current goal?
  • Are you looking for ways to streamline your operations?


If you have answered "yes" to any or all of these questions, you will benefit from Juniper Networks® Partner Support. Experts in achieving network availability levels, our engineers and technicians help you meet the most aggressive network demands through operational hardware and software support that ensures maximum uptime, utility, and value.

Juniper as an organization embraces its partners. Our goal is to be seen by you as the "partner's partner"-meeting your unique requirements, empowering you to increase your branding opportunities, and enabling you to better serve your customers with needed tools and capabilities.

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
  • Parts service characteristics define features intended to support convenient use and assist with routine operational needs
  • Next Day - Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point

Quick Specifications

Service Name
Partner Support Service
Product Type
Service
Service Main Type
Exchange
Service Description
24x7xNext Day
Provided Support
Parts Replacement TAC Live Support New Releases Update Online Customer Support Center (CSC) E-learning Software Support Hardware Support
Service Response Time
Next Day - Parts Replacement
Service Location
On-site
Service Characteristic
Parts