Juniper Partner Support Service Return to Factory (RTF) - Service

Partner Support combines traditional 24x7 support, e-support, e-learning, and service automation. More than a simple break-fix service, Partner Support meets network demands with technical and operational support designed to keep the network running reliably while protecting the highperformance networking investment.

Receive best-in-class traditional 24x7 software and hardware support, rated number one for Mission Critical Hardware Support by the Technology Services Industry Association (TSIA) in 2008 and 2009. Take advantage of award winning online support that is rated one of the industry's 10 best Web support sites for an unprecedented five (5) consecutive years, according to the Association of Support Professionals (ASP). No other networking company has won more than two consecutive ASP awards! Whether you are looking to solve a technical problem or manage an administrative issue, your support experience is self-guided and streamlined.

• Maximize network uptime via the Software Advantage Program which delivers software support, updates, and upgrades.