Juniper Care Core Service - 5 Year - Service
Manufacturer: Juniper Networks, Inc
Mfr. Part: SV5-COR-EX41FST48
24 x 7 - Exchange
About This Product
Overview
Service Description Juniper Care combines traditional 24x7 remote technical support, hardware replacement services, and online support. More than a simple break-fix service, Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably, while at the same time protecting your high-performance networking investment.
- Access crucial support and lifecycle actionable insights through Juniper Support Insights Operational Dashboards and Reports based on your network.
- Integrate your customer relationship management (CRM)/ticketing systems with Juniper's through a set of easy-to-use and well-defined Juniper Support APIs to provide B2B integration.
- Juniper Care improves staff productivity and decreases operational costs through award winning 24x7 support and automation
- Easily migrate to Juniper Advanced Care or Juniper Premium Care as your network grows and you require more features.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Software Support service included to resolve your problems
- Hardware Replacement service response time for timely completion with increased dependability
- 5 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Care Core Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7
- Provided Support
- Software Support New Releases Update TAC Live Support Online Portal Access
- Service Response Time
- Hardware Replacement
- Service Duration
- 5 Year
- Product Supported
- Juniper EX4100-F-48P/48T (requires 100 percent coverage and minimum 10 units)