Juniper Care Support Service - Service

Manufacturer: Juniper Networks, Inc
Mfr. Part: SVC-CP-ACX702X2P

24 x 7 - Technical

Juniper Care Support Service - Service

About This Product

Overview

Service Description

Juniper Care combines traditional 24x7 remote technical support, hardware replacement services, and online support. More than a simple break-fix service, Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably, while at the same time protecting your high-performance networking investment.

  • Access crucial support and lifecycle actionable insights through Juniper Support Insights Operational Dashboards and Reports based on your network.
  • Integrate your customer relationship management (CRM)/ticketing systems with Juniper's through a set of easy-to-use and well-defined Juniper Support APIs to provide B2B integration.
  • Juniper Care improves staff productivity and decreases operational costs through award winning 24x7 support and automation
  • Easily migrate to Juniper Advanced Care or Juniper Premium Care as your network grows and you require more features.
  • Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
  • Features tac live support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation

Quick Specifications

Service Name
Care Support Service
Product Type
Service
Service Main Type
Technical
Service Description
24x7
Provided Support
TAC Live Support New Releases Update Online Portal Access Software Support Return-to-Base
Product Supported
Juniper: ACX7024X-DC-2PSU ACX7024X-AC-2PSU