Juniper Care Core Plus - Service

Manufacturer: Juniper Networks, Inc
Mfr. Part: SVC-CP-SRX320JB5

24 x 7 - Carry-in - Technical

Juniper Care Core Plus - Service

About This Product

Overview

Juniper Care combines traditional 24x7 remote technical support, hardware replacement services, and online support. More than a simple break-fix service, Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably, while at the same time protecting your high-performance networking investment.

  • Access crucial support and lifecycle actionable insights through Juniper Support Insights Operational Dashboards and Reports based on your network.
  • Integrate your customer relationship management (CRM)/ticketing systems with Juniper's through a set of easy-to-use and well-defined Juniper Support APIs to provide B2B integration.
  • Juniper Care improves staff productivity and decreases operational costs through award winning 24x7 support and automation
  • Easily migrate to Juniper Advanced Care or Juniper Premium Care as your network grows and you require more features.
  • Protects your investment and adds value with increased reliability
  • Features tac live support service that helps you handle any mishaps
  • An easy method for getting your in-warranty products up and running

Quick Specifications

Service Name
Care Core Plus
Product Type
Service
Service Main Type
Technical
Service Description
24x7
Provided Support
TAC Live Support Return-to-Factory New Releases Update Software Support Phone Support Online Portal Access
Service Location
Carry-in
Product Supported
Juniper SRX320-SYS-JB