Juniper Care Service - Service
Manufacturer: Juniper Networks, Inc
Mfr. Part: SVC-ND-CTP2K2-04
Technical
About This Product
Overview
Juniper Care combines traditional 24x7 remote technical support, hardware replacement services, and online support. More than a simple break-fix service, Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably, while at the same time protecting your high-performance networking investment.
- Access crucial support and lifecycle actionable insights through Juniper Support Insights Operational Dashboards and Reports based on your network.
- Integrate your customer relationship management (CRM)/ticketing systems with Juniper's through a set of easy-to-use and well-defined Juniper Support APIs to provide B2B integration.
- Juniper Care improves staff productivity and decreases operational costs through award winning 24x7 support and automation
- Easily migrate to Juniper Advanced Care or Juniper Premium Care as your network grows and you require more features.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Next Day service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
Quick Specifications
- Service Name
- Care Service
- Product Type
- Service
- Service Main Type
- Technical
- Service Response Time
- Next Day
- Product Supported
- Juniper Devices: CTP2000 CTP2024-DC-04 CTP2024-AC-04