Juniper Care Next Day Support for MX10K-LC4800-BASE

Manufacturer: Juniper Networks, Inc
Mfr. Part: SVC-ND-LC4800-B

24 x 7 x Next Day - Exchange - Parts

Juniper Care Next Day Support for MX10K-LC4800-BASE

About This Product

Overview

Service Description Juniper Care combines traditional 24x7 remote technical support, hardware replacement services, and online support. More than a simple break-fix service, Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably, while at the same time protecting your high-performance networking investment.

  • Access crucial support and lifecycle actionable insights through Juniper Support Insights Operational Dashboards and Reports based on your network.
  • Integrate your customer relationship management (CRM)/ticketing systems with Juniper's through a set of easy-to-use and well-defined Juniper Support APIs to provide B2B integration.
  • Juniper Care improves staff productivity and decreases operational costs through award winning 24x7 support and automation
  • Easily migrate to Juniper Advanced Care or Juniper Premium Care as your network grows and you require more features.
  • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
  • Features tac live support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
  • Next Day - Parts Replacement service response time for convenient and efficient handling of service needs

Quick Specifications

Service Name
Care
Product Type
Service
Service Main Type
Exchange
Service Description
24x7xNext Day
Provided Support
TAC Live Support Phone Support Online Portal Access Parts Replacement Software Support New Releases Update
Service Response Time
Next Day - Parts Replacement
Service Characteristic
Parts
Product Supported
Juniper MX10K-LC4800-BASE