Juniper Care Support Service - Service
24 x 7 x Next Day - On-site - Exchange - Parts
About This Product
Overview
Service Description Juniper Care combines traditional 24x7 remote technical support, hardware replacement services, and online support. More than a simple break-fix service, Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably, while at the same time protecting your high-performance networking investment.
- Access crucial support and lifecycle actionable insights through Juniper Support Insights Operational Dashboards and Reports based on your network.
- Integrate your customer relationship management (CRM)/ticketing systems with Juniper's through a set of easy-to-use and well-defined Juniper Support APIs to provide B2B integration.
- Juniper Care improves staff productivity and decreases operational costs through award winning 24x7 support and automation
- Easily migrate to Juniper Advanced Care or Juniper Premium Care as your network grows and you require more features.
If you answered "yes" to any or all of these questions, you will benefit from Juniper Care Services. Experts in achieving network availability levels, our engineers and technicians can help your organization meet the most aggressive network demands through operational support that ensures maximum uptime, utility, and value.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features tac live support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
- Next Day - Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Care Support Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7xNext Day
- Provided Support
- TAC Live Support New Releases Update Software Support Parts Replacement Online Portal Access
- Service Response Time
- Next Day - Parts Replacement
- Service Location
- On-site
- Service Characteristic
- Parts