Juniper Care Next-Day Onsite - Service

Manufacturer: Juniper Networks, Inc
Mfr. Part: SVC-NDCE-SRX4120

24 x 7 x Next Business Day - On-site - Exchange - Parts

Juniper Care Next-Day Onsite - Service

About This Product

Overview

Juniper Care combines traditional 24x7 remote technical support, hardware replacement services, and online support. More than a simple break-fix service, Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably, while at the same time protecting your high-performance networking investment.

  • Access crucial support and lifecycle actionable insights through Juniper Support Insights Operational Dashboards and Reports based on your network.
  • Integrate your customer relationship management (CRM)/ticketing systems with Juniper's through a set of easy-to-use and well-defined Juniper Support APIs to provide B2B integration.
  • Juniper Care improves staff productivity and decreases operational costs through award winning 24x7 support and automation
  • Easily migrate to Juniper Advanced Care or Juniper Premium Care as your network grows and you require more features.
  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • Parts service characteristics define features intended to support convenient use and assist with routine operational needs
  • Next Business Day - Parts Replacemet service response time for convenient and efficient handling of service needs
  • On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere

Quick Specifications

Service Name
Care Next-Day Onsite
Product Type
Service
Service Main Type
Exchange
Service Description
24x7xNext Business Day
Provided Support
Phone Support TAC Live Support Software Support New Releases Update Parts Replacement JSP Online E-Support Support Insights Service APIs
Service Response Time
Next Business Day - Parts Replacemet
Service Location
On-site
Service Characteristic
Parts