Juniper Care Service - Service
24 x 7 x Next Business Day - Service Depot - Exchange - Parts
About This Product
Overview
Service Description Juniper Care combines traditional 24x7 remote technical support, hardware replacement services, and online support. More than a simple break-fix service, Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably, while at the same time protecting your high-performance networking investment. Access crucial support and lifecycle actionable insights through Juniper Support Insights Operational Dashboards and Reports based on your network. Integrate your customer relationship management (CRM)/ticketing systems with Junipers through a set of easy-to-use and well-defined Juniper Support APIs to provide B2B integration. Juniper Care improves staff productivity and decreases operational costs through award winning 24x7 support and automation Easily migrate to Juniper Advanced Care or Juniper Premium Care as your network grows and you require more features.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Features software support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
- Next Business Day - Parts Replacement service response time for convenient and efficient handling of service needs
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- Care Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7xNext Business Day
- Provided Support
- Software Support New Releases Update TAC Live Support Parts Replacement Online Portal Access
- Service Response Time
- Next Business Day - Parts Replacement
- Service Location
- Service Depot
- Service Characteristic
- Parts