Juniper Care Support Service - Service
Manufacturer: Juniper Networks, Inc
Mfr. Part: SVC-NDS-ACX73-2CD
24 x 7 x Next Day - Service Depot - Exchange - Parts
About This Product
Overview
Service Description
Juniper Care combines traditional 24x7 remote technical support, hardware replacement services, and online support. More than a simple break-fix service, Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably, while at the same time protecting your high-performance networking investment.
- Access crucial support and lifecycle actionable insights through Juniper Support Insights Operational Dashboards and Reports based on your network.
- Integrate your customer relationship management (CRM)/ticketing systems with Juniper's through a set of easy-to-use and well-defined Juniper Support APIs to provide B2B integration.
- Juniper Care improves staff productivity and decreases operational costs through award winning 24x7 support and automation
- Easily migrate to Juniper Advanced Care or Juniper Premium Care as your network grows and you require more features.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features tac live support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
- Next Day - Parts Replacement service response time helps accommodate service needs within the defined response window
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- Care Support Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7xNext Day
- Provided Support
- TAC Live Support New Releases Update Software Support Online Portal Access Parts Replacement E-learning
- Service Response Time
- Next Day - Parts Replacement
- Service Location
- Service Depot
- Service Characteristic
- Parts