Juniper Care Support Service - Service
Manufacturer: Juniper Networks, Inc
Mfr. Part: SVC-SDCE-ACX7348
24 x 7 x Same Day - On-site - Exchange - Parts
About This Product
Overview
Service Description
Juniper Care combines traditional 24x7 remote technical support, hardware replacement services, and online support. More than a simple break-fix service, Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably, while at the same time protecting your high-performance networking investment.
- Access crucial support and lifecycle actionable insights through Juniper Support Insights Operational Dashboards and Reports based on your network.
- Integrate your customer relationship management (CRM)/ticketing systems with Juniper's through a set of easy-to-use and well-defined Juniper Support APIs to provide B2B integration.
- Juniper Care improves staff productivity and decreases operational costs through award winning 24x7 support and automation
- Easily migrate to Juniper Advanced Care or Juniper Premium Care as your network grows and you require more features.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Features tac live support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Parts service characteristics define features intended to support convenient use and assist with routine operational needs
- Same Day - Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Care Support Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7xSame Day
- Provided Support
- TAC Live Support New Releases Update Software Support Parts Replacement Online Portal Access
- Service Response Time
- Same Day - Parts Replacement
- Service Location
- On-site
- Service Characteristic
- Parts