Lantronix Service/Support - 5 Year - Service

Manufacturer: Lantronix, Inc
Mfr. Part: 61-5002-01-L1Y5

24 x 7 x 4 Hour - Technical

Lantronix Service/Support - 5 Year - Service

About This Product

Overview

Level 1

LEVEL 1 provides customers with a comprehensive set of hardware, software and 24/7 direct technical support. Our dedicated technical support specialists work with your team, assisting with Lantronix device onboarding, configuration, software updates, real-time troubleshooting and remediation, and any other technical issues.

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Features online services service for dependable efficiency with peace of mind
  • 4 Hour service response time for better accommodation with maximum reliability
  • 5 Year service duration to ensure maximum productivity and deliver timely results

Quick Specifications

Service Name
Service/Support
Product Type
Service
Service Main Type
Technical
Service Description
24x7x4 Hour
Provided Support
Online Services Phone Support Help Ticket Portal Technical Account Team Software Update Configuration
Service Response Time
4 Hour
Service Duration
5 Year
Product Supported
Lantronix 61-5002-01