Lenovo SUSE Priority Support - 1 Year - Service
Manufacturer: Lenovo Group Limited
Mfr. Part: 00YC042
24 x 7 x 1 Hour - Technical - Electronic
About This Product
Overview
You can't afford to go without your mission-critical servers, even for a few hours. SUSE Priority Support is available 24 hours a day, 7 days a week, 365 days a year-so you can get help in the event of an unexpected failure. You can also prioritize support by severity level, so you know you'll receive help with severity 1 issues as quickly as possible. We have support centers around the world, staffed with Linux engineers who understand mixed IT environments.
KEY FEATURES
- Software upgrades & updates
- Unlimited technical support
- Access by phone, chat, or email
- 24-hour access for Severity 1 issues
- Keeps your system optimally maintained with a predictable total cost of ownership
- Phone Support service included to resolve your problems
- Electronic service sub type provides you with an alternative communication channel to ensure maximum dependability
- 1 Hour - Phone Support - Severity Level 1 service response time for your convenience with maximum efficiency
- 1 Year service duration to ensure maximum dependability and accurate results
Quick Specifications
- Service Name
- SUSE Priority Support
- Product Type
- Service
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 24x7x1 Hour
- Provided Support
- Phone Support New Releases Update Web Support Email Support Software Update Software Upgrade
- Service Response Time
- 1 Hour - Phone Support - Severity Level 1
- Service Duration
- 1 Year