Lenovo On-Site + Accidental Damage Protection + Premier Support - Extended Service - 2 Year - Service
On-site - Maintenance - Parts & Labor - Physical, Electronic
About This Product
Overview
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.
Lenovo's Premier Support enables increased efficiency for in-house IT, SMBs and Business Partners by providing direct tech-to-tech access with extended hours, a focus on advanced, unscripted troubleshooting and a single point of contact for end-to-end case management. Premier offers comprehensive HW and software support, prioritized onsite and parts response, with access to onshore Technical Account Managers for proactive account and escalation management. Bypass basic troubleshooting and experience higher first time fix rates, faster response and greater customer satisfaction, while freeing up your resources to focus on mission-critical business activities. Premier Support is available in select regions.
- Protects your investment and adds value with increased reliability
- Accidental Damage Protection service included to resolve your problems
- On-site support helps youlimit any downtime to the absolute minimum
- Physical service sub type for your convenience and ease of operation
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- Next Business Day - Parts and Labor service response time for your convenience with maximum efficiency
- 2 Year service duration to ensure maximum dependability and accurate results
Quick Specifications
- Service Name
- On-Site + Accidental Damage Protection + Premier Support - Extended Service
- Product Type
- Service
- Service Main Type
- Maintenance
- Service Sub Type
- Physical Electronic
- Provided Support
- Accidental Damage Protection Phone Support Parts Replacement Repair
- Service Response Time
- Next Business Day - Parts and Labor
- Service Location
- On-site
- Service Duration
- 2 Year