Lenovo Warranty/Support - Extended Warranty - 3 Year - Warranty

Manufacturer: Lenovo Group Limited
Mfr. Part: 5WS0L68948

On-site - Maintenance - Parts & Labor - Physical, Electronic

Lenovo Warranty/Support - Extended Warranty - 3 Year - Warranty

About This Product

Overview

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

All Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo's normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.

  • Offers extensive protection against the unexpected repair/replacement costs
  • Features repair service for dependable efficiency with peace of mind
  • On-site support guarantees quick solutions with on-site availability of experts
  • Physical service sub type offers increased productivity with a hands-on approach to getting projects done on a timely basis
  • Parts and labor service characteristics allow reliable maintenance with added usability
  • Next Business Day service response time for your convenience with maximum efficiency
  • 3 Year service duration to ensure maximum efficiency and precise results

Quick Specifications

Service Name
Warranty/Support - Extended Warranty
Product Type
Warranty
Service Main Type
Maintenance
Service Sub Type
Physical Electronic
Provided Support
Repair Parts Replacement Phone Support
Service Response Time
Next Business Day
Service Location
On-site
Service Duration
3 Year