Lenovo Premier Support - Upgrade - 5 Year - Service

Manufacturer: Lenovo Group Limited
Mfr. Part: 5WS0Y64949

24 x 7 - Maintenance - Parts & Labor - Electronic and Physical

Lenovo Premier Support - Upgrade - 5 Year - Service

About This Product

Overview

We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver.

Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution.

You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Features phone support service for dependable efficiency with peace of mind
  • Electronic and Physical service sub type for better usability and increased efficiency
  • Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
  • 5 Year service duration to ensure maximum efficiency and precise results

Quick Specifications

Service Name
Premier Support - Upgrade
Product Type
Service
Service Main Type
Maintenance
Service Sub Type
Electronic and Physical
Service Description
24x7
Provided Support
Phone Support Repair Parts Replacement Software Support Technical Account Manager Case Management Escalation Management Reporting
Service Duration
5 Year
Service Characteristic
Parts & Labor