Lenovo Premier Support - Post Warranty - 1 Year - Warranty
24 x 7 x Next Business Day - On-site - Maintenance - Parts & Labor
About This Product
Overview
Looking for a step-up for your business and your employees' support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users.
We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver.
Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution.
You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.
Learn how Premier Support gives a lift to your business.
- Protects from breakdown after the manufacturers warranty expires
- Features parts replacement service that helps you handle any mishaps
- On-site support provides fast and easy approach to solve the issues
- Parts & Labor service characteristics for better usability and increased efficiency
- Next Business Day - Part and Labor service response time for your convenience with maximum efficiency
- 1 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Premier Support - Post Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 24x7xNext Business Day
- Provided Support
- Parts Replacement Repair Software Support Case Management Technical Account Manager Reporting
- Service Response Time
- Next Business Day - Part and Labor
- Service Location
- On-site
- Service Duration
- 1 Year