Lenovo Premier Support - Extended Service - 3 Year - Service

Manufacturer: Lenovo Group Limited
Mfr. Part: 5WS7B97673

24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor

Lenovo Premier Support - Extended Service - 3 Year - Service

About This Product

Overview

Why Premier Support?

As IT budgets contract, you need to reduce complexity and operational costs and find ways to increase efficiency from your in-house IT support teams. Lenovo™ Premier support can help by managing your routine support tasks, freeing up your IT staff to focus on strategic efforts that move the organization forward.

We can boost your end users' productivity and limit their downtime with direct access to elite Lenovo™ engineers who provide unscripted, advanced hardware and software support. Lenovo™ Technical Account Management teams also provide end-to-end case management for faster, hassle-free case resolution.

  • Gives you complete peace of mind and confidence in your results
  • Features parts replacement service that helps you handle any mishaps
  • On-site support provides fast and easy approach to solve the issues
  • Parts and labor service characteristics help minimize inventory costs with maximum dependability
  • 4 Hour - Part & Labor service response time for better accommodation with maximum reliability
  • 3 Year service duration to ensure maximum productivity and deliver timely results

Quick Specifications

Service Name
Premier Support - Extended Service
Product Type
Service
Service Main Type
Maintenance
Service Description
24x7x4 Hour
Provided Support
Parts Replacement Repair Phone Support Technical Account Manager Reporting Troubleshooting
Service Response Time
4 Hour - Part & Labor
Service Location
On-site
Service Duration
3 Year