Lenovo Premier Support - 5 Year - Service
Manufacturer: Lenovo Group Limited
Mfr. Part: 5WS7B98268
24 x 7 x Next Business Day - On-site - Maintenance - Parts & Labor
About This Product
Overview
Tech support with the Premier difference
Transform your IT support experience with advanced-level techs, end to end case management, and faster, first-time resolution. All of that in one essential service for your business: Premier Support.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Features break fix support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Parts and labor service characteristics outline the support included for maintenance tasks, helping manage upkeep within the service coverage
- Next Business Day - Parts and Labor service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 5 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- Premier Support
- Product Type
- Service
- Service Main Type
- Maintenance
- Service Description
- 24x7xNext Business Day
- Provided Support
- Break Fix Support Phone Support Comprehensive Software Support Case Management Escalation Management Technical Account Manager Reporting Asset Management
- Service Response Time
- Next Business Day - Parts and Labor
- Service Location
- On-site
- Service Duration
- 5 Year