Lenovo Premier Support - Extended Warranty - 5 Year - Warranty
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor
About This Product
Overview
Tech support with the Premier difference
Transform your IT support experience with advanced-level techs, end to end case management, and faster, first-time resolution. All of that in one essential service for your business: Premier Support.
VIP treatment for both your IT staff and end users
We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration free support. Lenovo can deliver by minimizing downtime and disruptions with our human-centric approach to IT support.
Premier Support Center
Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first time fixes, so they're committed to prompt and accurate resolution.
- Advanced technical support 24x7x365 in more than 100 markets
- Dedicated phone number and no phone tree menu to navigate
- Single point of contact for end-to-end case & escalation management
- Hardware and OEM software support
- Helps you make an intelligent investment decision regarding the future of your equipment
- Features parts replacement service for dependable efficiency with peace of mind
- Get valuable support at your doorstep without traveling one bit
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- 4 Hour - Part & Labor service response time for your convenience with maximum efficiency
- 5 Year service duration to ensure maximum dependability and accurate results
Quick Specifications
- Service Name
- Premier Support - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement Repair Phone Consulting Break Fix Support Software Support Case Management Technical Account Manager Reporting Asset Management
- Service Response Time
- 4 Hour - Part & Labor
- Service Location
- On-site
- Service Duration
- 5 Year