Lenovo Premier Support - 5 Year - Service
Manufacturer: Lenovo Group Limited
Mfr. Part: 5WS7C20058
24 x 7 x Next Business Day - On-site - Maintenance - Parts & Labor
About This Product
Overview
Tech support with the Premier difference
Transform your IT support experience with advanced-level techs, end to end case management, and faster, first-time resolution. All of that in one essential service for your business: Premier Support.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Break Fix Support service is included to assist you with resolving issues and address problems through the available support features
- Parts and labor service characteristics detail the work included for completing maintenance tasks efficiently within the defined service scope
- Next Business Day - Parts and Labor service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 5 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
- On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service
Quick Specifications
- Service Name
- Premier Support
- Product Type
- Service
- Service Main Type
- Maintenance
- Service Description
- 24x7xNext Business Day
- Provided Support
- Break Fix Support Phone Support Comprehensive Software Support Case Management Escalation Management Technical Account Manager Reporting Asset Management
- Service Response Time
- Next Business Day - Parts and Labor
- Service Location
- On-site
- Service Duration
- 5 Year